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When A Death Occurs

When a death occurs, even if it was expected, it can be difficult to make decisions about what comes next and who to turn to.  It is important to try to reach out to someone close to you to help you walk through the process and at Geils Funeral Home we can assist you in the best way possible.  At times, a death can happen at home or in the workplace and depending on where, different scenarios may occur.  At Geils funeral home, we understand that your emotional state is heightened after a death, however; we ensure you that we will guide you in the right direction and help you create the best memory for your loved one.

At Home or at Work

If a death occurs at home or in the workplace staff or personnel at work should contact their emergency contacts and doctor if the deceased was under care. You may then call our funeral home directly to set up services.

On the contrary if the death occurs at home, the proper authorities will need to be notified in order to take care of the body and make sure that proper protocol is followed. However, if you do contact us first, we of course will assist you in reaching out to the proper agencies and getting the best service we can give at Geils Funeral Home.

While Under Supervised Care

If a death occurs in a nursing home or a care facility, the coordinator will contact the family as well as the funeral home and start the process for the family.  If the name of the funeral home is given to the care facility already, they will be sure to contact us and follow through. You may feel more reassured if you contact us directly as well, but it is not needed to get things started.

If a loved one was in the care of a hospice program, a hospice representative will give family members instructions and procedures to follow. The coroner/medical examiner will be notified by hospice. Following their release the hospice will contact the funeral home. At this point a family member should also contact us to let us know to expect a call from hospice as well.

Widening the Circle

At Geils Funeral home, our funeral directors and staff members are experienced professionals who can help guide you in the process and provide you with emotional support and any information you may need. You may have several questions during your first phone call with our funeral director, however; any further or remaining questions may be answered when you meet in person later on. During this initial call, the funeral director will gather information to be able to transport your loved one to the funeral home.

The funeral director may ask you a few questions, including whether your loved one made any pre-arrangements or decisions made prior to their death. The director will also schedule a date and time for you to meet at the funeral home and will let you know what you should bring with you. Others you will need to call are:

  • Friends and Family
  • Spiritual advisers or pastors

Important Questions

If there is no prior arrangements or plan in place, there are several other questions that you may have to have answered in regards to the death of your loved one: These include, but are not limited to-

  • Do I have to have embalming?
  • Do I need to purchase a casket?
  • What about cemetery arrangements?
  • Does the family have to engage the services of a minister?
  • What type of service should we have?

By contacting our staff at Geils Funeral Home, we’ll be able to help answer your questions and assist in making the appropriate plans.

Furthermore, it can be very beneficial to have pre-arrangements created before a death.  You may contact one of our staff to discuss what a pre-arrangement would look like and entail as well.

What to Expect When You First Arrive at Geil’s Funeral Home

One of the very first things that a funeral director or arranger may do is first show you a list of services and prices that we offer at Geils Funeral Home to help honor your loved one.  This conversation is important because we can then help you decide how you want to commemorate their life and what is in your exact budget.

This process may include:

  • Preparing and filing the official death certificate
  • Scheduling the location, date and time of services or events
  • Selecting a casket, urn or other items
  • Preparing an obituary notice
  • Scheduling vehicles
  • Selecting pallbearers

You may also sign necessary authorizations or make arrangements to have them signed by the appropriate family members.

We’d like you to bring any photos, a favorite song, or memorabilia so that you and your funeral arranger can better discuss how you would like your loved one to be remembered. These items are important in creating a service that truly honors your loved one and represents what they cared about.

Our funeral arrangers will assist you in planning a loving tribute that captures the spirit of the person whose life you wish to honor. To learn more about personalizing the service, please read the Honoring Life section of this Web site. The funeral arranger will discuss personalization with you during your arrangement conference.

The following checklist will help you remember what information about the decedent and items will be needed when meeting with a funeral arranger.

  • Full legal name- Home address
  • Social Security number
  • Date of birth
  • Place of birth
  • Father’s name
  • Mother’s maiden name
  • Veteran’s discharge papers (DD-214)
  • Recent Photograph
  • Highest education
  • Occupation
  • Place of burial (if applicable)
  • Clothing
  • Clergy name and phone number
  • Survivors (name and relationship)
  • Insurance policies (if applicable)

A staff member of Geil’s Funeral Home, Benseville or Wood Dale will be honored to explain all of the options and services that are available to you.